If export is successful, both devices should have the same six digit numbers appearing for the transferred accounts. Use your camera on your new phone to scan the QR code on your old phone. Tap on the same three dots icon on the upper right hand corner.ġ0. Google authenticator allows for 10 accounts to transfer at a time, so if you have more than 10, you will need to repeat this process with the other accounts. Make sure to include Splashtop along with any other accounts you may have. Choose the account information that you wish to transfer.

Tap on the three dots in the upper right corner of the screenĥ. If you do so, then you can use the codes on your new phone to log into Splashtop, and you won't need to reset your 2FA or use your recovery codes. When getting a new phone, it's best to export the accounts in your current authenticator on your current phone to your new phone. If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here.This article shows how to export your authenticator from your current phone to your new phone so that you can log into your account without interruption. If you cannot work it out yourself and you need some guidance, contact us a and make an appoitment to come in with both your new and old phone and we can walk you through it.Ī 30 minute sessions costs only $78 Need more help?Ĭovid-19 Update: Business as usual for workshop repairs, remote support and onsite support. en-au/azure/active-directory/user-help/user-help-auth-app-backup-recovery articles/19/09/20/how-to-move-google-authenticator-to-your-new-iphone

There is a procedure to go through and it is not that straight forward and they all involve backing up and recovering the information BEFORE turning off your old phone. Google Authenticator and Microsoft Authenticator apps do not automatically transfer the sites that you use to securely login to banking, mail and other secure sites. Two things in fact.ĢFA, 2-Factor-Authentication especially if you use Google Authenticator or Microsoft Authenticator (who call it MFA or Multi-Factor-Authentication) to securely login to your accounts. Getting a New Phone? Google/ Microsoft Authenticator? Read this first.īefore you setup your shiny new smartphone and give away/scrap the old one, there is something you need to consider.

Microsoft authenticator switch phone